Operating rules for BenueHomes agents

1. Scope

By applying for or operating as an agent on BenueHomes, you agree to these Agent Terms, the general Terms and Conditions, and any platform rules shown inside your account.

These Agent Terms also apply to approved real estate agency enterprise accounts, their administrators, and agents operating under those enterprise accounts. For complete details on corporate registration, CAC verification, administrator privileges, member slots, and agency subscriptions, visit How Enterprise Accounts Work.

BenueHomes may approve, reject, suspend, ban, limit, review, or remove agent access where needed to protect users, prevent abuse, or maintain listing quality.

2. Verification and Upgrades

Level 1 may be available with basic information, while higher levels may require proof of identity, NIN or government identification, selfies, business details, address information, or other verification documents.

• Verification documents must be accurate, current, and lawfully submitted.
• BenueHomes may request additional information before approving upgrades.
• Rejected upgrade requests may be subject to a waiting period or repeat-rejection limits.
• Submitting false, misleading, forged, or third-party documents may lead to suspension, ban, or report to authorities where appropriate.

3. Listing Obligations

Agents must only submit properties they are authorized to advertise. Each listing should include truthful descriptions, accurate pricing, correct purpose, appropriate location details, and media that belongs to the agent or is lawfully permitted for use.

• Agents must not upload fake, duplicate, stolen, misleading, or unavailable properties.
• Agents must keep property availability current and reconfirm availability when required.
• Agents must not include private contact details, unrelated promotional text, or misleading claims in listing descriptions.
• BenueHomes may edit, reject, unpublish, or remove listings that fail review or harm user trust.

By uploading property photos, videos, descriptions, or other media to BenueHomes, agents confirm they have the right to submit that media and grant BenueHomes permission to use, adapt, publish, distribute, promote, and display it on or outside the BenueHomes platform. This may include marketing, advertising, expanded property distribution, social media, partner collaborations, promotional campaigns, and other marketplace visibility efforts.

4. Pricing, Duplicates, and Lower-Price Matching

Agents are expected to list properties at truthful and current prices. Price discounts may be applied according to platform rules, while price increases may require review and justification.

The commission obligations in these Agent Terms apply only while the agent's or enterprise account's effective billing basis is commission basis. Rent listings priced below ₦1,000,000 are advertised without a BenueHomes commission charge. For rent listings priced at ₦1,000,000 or above, BenueHomes receives a 2% platform commission when the transaction is successfully completed. BenueHomes also receives a 2% platform commission for successful property sales unless a separate written agreement applies.

An account on subscription basis is not charged the BenueHomes platform commission described above and is entitled to retain 100% of its completed deal proceeds, subject to applicable taxes, third-party obligations, and any separate written agreement. Real estate agency accounts operating under an Enterprise Account enjoy consolidated subscription billing and shared property quotas. Learn more in our Enterprise Accounts Guide.

Duplicate detection, image matching, user reports, and admin review may be used to protect users from confusion, inflated pricing, and repeated listings.

5. Availability and Moderation

Properties may require periodic reconfirmation. If a property is not reconfirmed within the applicable time, it may be marked unavailable or deleted.

Admin-marked unavailable listings may not be resubmitted by agents unless BenueHomes permits it. Agent-marked unavailable listings and system-expired listings may follow the resubmission or reconfirmation flow shown in the app.

6. Easy Upload and Automation

Easy Upload helps agents submit property details from raw descriptions and media. BenueHomes may use automation tools to normalize submissions, prepare draft listings, or route listings for admin review.

• Automation does not guarantee approval or publication.
• All automated results remain subject to agent limits, duplicate checks, safety checks, and admin policy.
• Agents remain responsible for the accuracy of any property submitted through Easy Upload.

7. Changes to Agent Terms

BenueHomes may update these Agent Terms, verification requirements, pricing rules, moderation policies, and automation rules from time to time.

Continued use of agent features after changes means you accept the updated Agent Terms.