How BenueHomes protects and uses your information

Welcome to BenueHomes. By using BenueHomes, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use BenueHomes, we may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Profile photo, where applicable
• Account login details
• User role, such as buyer, renter, agent, property owner, or admin

Property-Related Information

• Property listings you create
• Property images and descriptions
• Property location
• Pricing details
• Contact information attached to listings

Usage Information

• Pages or features you access
• Search preferences
• Saved properties
• Messages or inquiries made through the platform
• Device information, browser type, and app usage data

Payment or Transaction Information

Where applicable, we may collect limited transaction details for payments, subscriptions, commissions, listing promotions, or other paid services. We do not store sensitive card details directly. Payments are handled through secure third-party payment providers.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Verify users, agents, property owners, and listings
• Display property listings to potential buyers or renters
• Connect users with agents, landlords, sellers, or property owners
• Improve the safety and reliability of the platform
• Send important updates, notifications, and service messages
• Respond to support requests and complaints
• Improve our website, mobile app, and user experience
• Prevent fraud, scams, abuse, or unauthorized activities
• Comply with legal, regulatory, or security requirements

3. Sharing of Information

BenueHomes does not sell your personal information. However, we may share limited information in the following cases:

• With other users when you list a property or make an inquiry
• With verified agents, property owners, buyers, or renters for transaction purposes
• With service providers who help us operate the platform
• With payment processors for transaction handling
• With law enforcement or regulators where required by law
• To protect the rights, safety, and security of BenueHomes, our users, and the public

4. Property Listings and Public Information

When you publish a property listing on BenueHomes, some information may become publicly visible, including:

• Property images
• Property description
• Location or general address
• Price
• Listing category
• Contact or agent details, where provided

You are responsible for ensuring that any information you upload is accurate and that you have the right to share it.

5. User Verification and Safety

To protect users from fraud, we may request verification documents or additional information from agents, property owners, or users. Verification helps us improve trust, but it does not guarantee that every transaction will be risk-free.

Users are advised to inspect properties physically, verify ownership documents, and exercise caution before making payments or agreements.

6. Cookies and Tracking Technologies

BenueHomes may use cookies or similar technologies to:

• Keep users logged in
• Remember preferences
• Improve platform performance
• Analyze traffic and usage
• Provide relevant content or recommendations

You may disable cookies through your browser settings, but some features may not work properly.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online platform can guarantee 100% security. Users are responsible for keeping their login details confidential and reporting suspicious activity immediately.

8. Data Retention

We may retain your information for as long as your account is active or as needed to provide our services, resolve disputes, prevent fraud, comply with legal obligations, or enforce our agreements.

You may request account deletion by contacting us.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your account or data
• Withdraw consent where applicable
• Object to certain uses of your information
• Contact us about privacy concerns

To exercise these rights, please contact us using the details below.

10. Third-Party Links and Services

BenueHomes may contain links to third-party websites, payment providers, maps, messaging tools, or other external services.

We are not responsible for the privacy practices, content, or security of third-party platforms. Users should review their privacy policies before using them.

11. Children's Privacy

BenueHomes is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we may delete such information.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we may notify users through the platform, email, or by updating the effective date above.

Continued use of BenueHomes after changes means you accept the updated Privacy Policy.